Exception in UrlAgent url: /sitecore/service/keepalive.aspx

We notice below error in our project log files on CD server as 

 

ManagedPoolThread #15 00:23:21 INFO  Job started: Sitecore.Tasks.UrlAgent

ManagedPoolThread #15 00:23:21 INFO  Scheduling.UrlAgent started. Url: http://www.sitecorelessons.com/sitecore/service/keepalive.aspx

ManagedPoolThread #15 00:23:21 ERROR Exception in UrlAgent (url: /sitecore/service/keepalive.aspx)

Exception: System.Net.WebException

Message: The remote server returned an error: (401) Unauthorized.

Source: System

   at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)

   at System.Net.WebClient.DownloadData(Uri address)

   at Sitecore.Web.WebUtil.ExecuteWebPage(String url, NameValueCollection headers)

   at Sitecore.Tasks.UrlAgent.Run()

ManagedPoolThread #15 00:23:21 INFO  Job ended: Sitecore.Tasks.UrlAgent (units processed: )

What’s the root cause and how to fix this error?

Solution:

Problem was that Anonymous access permission was denied on server for Sitecore folder.

It’s a good practice to remove access permissions from Sitecore folder on CD server.

However to fix this issue either we have to provide access permission to Service folder or keep its files on some other location and then change config files entries according to that new path.

We can provide access permission to service folder as

• Open IIS

• Navigate to Service folder of your website and open Authentication as

 

Folder Authentication

• Select Anonymous Authentication and Enable its status as

 

Enable Anonymous Authentication

That's it.

We didn’t find any new error in log files after allowing permission to Service folder.

After fixing this, we are now receiving proper log as

ManagedPoolThread #6 02:12:23 INFO  Job started: Sitecore.Tasks.UrlAgent

ManagedPoolThread #6 02:12:23 INFO  Scheduling.UrlAgent started. Url: http://www.sitecorelessons.com/sitecore/service/keepalive.aspx

ManagedPoolThread #6 02:12:23 INFO  Scheduling.UrlAgent done (received: 561 bytes)

ManagedPoolThread #6 02:12:23 INFO  Job ended: Sitecore.Tasks.UrlAgent (units processed: )

I hope you like this Sitecore tip. Stay tuned for more Sitecore related articles.

Till that happy Sitecoring :)

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